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Ask A BotTroubleshooting
Why Were All My Monitors Disabled?
All monitors are automatically deactivated at the start of a new billing period if there's not enough on-demand spend to cover all active monitors. Monitors can be manually activated based on on-demand availability. See Manage Your Cron Monitors for more details.
Why Aren't Recurring Job Errors Showing Up on My Monitor Details Page?
You may not have linked errors to your monitor.
Why Am I Not Receiving Alerts When My Monitor Fails?
You may not have set up alerts for your monitor.
What Is the Crons Data Retention Policy for Check-ins and Attachments?
Our current data retention policy is 90 days.
Do You Support a Monitor Schedule With a Six-field Crontab Expression?
Currently, we only support crontab expressions with five fields.
Additional Help
Still having trouble? Reach out to crons-feedback@sentry.io.
Help improve this content
Our documentation is open source and available on GitHub. Your contributions are welcome, whether fixing a typo (drat!) or suggesting an update ("yeah, this would be better").
Our documentation is open source and available on GitHub. Your contributions are welcome, whether fixing a typo (drat!) or suggesting an update ("yeah, this would be better").